Our Team
Proud, Dedicated and Experienced
Interact with any team member of 3Wire and you will witness a friendly, professional commitment to providing world-class service. We are proud of our 30 year tradition of service to the food and beverage industry for their parts, supply and service needs. We hire carefully. Our extensive, top-of-the-line training is unmatched by our competition delivering on our promise to be your #1 trusted source for highly skilled technicians & staff.
Customer Service
Our customer service team is there every step of the way to help. With over 700 combined years of customer service experience, our knowledgeable staff will research and respond to your questions quickly. Our solutions address your business holistically, providing answers to your parts questions, improving customer service levels, increasing first-time fix rates, and optimizing your inventory management.
Warehouse Team
The warehouse team is devoted to the most effective and reliable parts distribution in the industry. We understand the importance of parts availability and the value quick delivery mean to your business, so we established nationwide warehouses with same day shipping.
Service Technicians
Our service technicians are certified, professional, reliable and friendly. With over 100 customer and technical service associates on the phones and in the field every day, 3Wire solutions are poised to be there when you need them. 3Wire employs greater than 300 associates across the country. Further, we benefit from IMIʼs global 13,000 employee presence, including the 40+ associate Pacific Rim Sourcing team.
3Wire
We service you with the following disciplines:
- Supply Chain & Logistics
- Product Management
- Distribution Management
- Technical Service
- Customer Service
- Information Technology
- Finance
- Business Development
- Service
We stake our reputation on being the very best at what we do, every step of the way. When everything is brought together– technology, systems, inventory, delivery, price and people–and surpassing what you'd expect, the result is 3Wire.
Interested in joining the team? Visit our Careers page to see our current job openings.