Policies
 Privacy & Policy Statement
Privacy Statement
What information may be collected in connection with the Website?
What are cookies and how does the website use them?
Who is collecting information?
With who is my information shared?
What are my choices regarding collection, use and distribution of my information?
What is 3Wire's policy on allowing me to update, correct or delete my personally identifiable information and account information?
What security precautions are in place to protect he loss, misuse, or alternation of my information?
What else should I know about my privacy?
Additional Information


3Wire Group's Privacy Statement

3Wire Group (“3Wire”) values your trust in our on–line website (http://www.3wire.com). Preserving your privacy and the integrity of our services is our highest priority. In order for you to understand how your personal information will be treated as you use our website we have implemented this privacy policy (the “Privacy Policy”). In the following paragraphs, we describe the types of personally identifiable information collected on or in connection with the website and the reasons why it is collected. The primary goal of 3Wire in collecting personal information is to provide you with a better overall experience while visiting the website. This includes personalized services, interactive communications and many other types of services. A periodic review of this Privacy Policy is prudent, as it is subject to change without notice. Any changes to the Privacy Policy will be promptly posted on the website. By providing the information requested by online forms and by continuing to use the website after having had an opportunity to review the Privacy Policy (including any changes), you have consented to the use of your information as described in this Privacy Policy or at the time it is collected. Among other things, this Privacy Policy will let you know:

1. What information may be collected from you.
2. What cookies are and how they are used.
3. Who is collecting your information.
4. With whom your information may be shared.
5. What choices are available to you regarding collection, use, and distribution of your information.
6. How you can update, correct or delete your information.
7. The kind of security precautions that are in place to protect the loss, misuse or alteration of your information.
8. What else you should know about your online privacy.


What information may be collected in connection with the Website?

Personal information is collected in several ways from different parts of our website and as a part of the registration process. The personal and company information that is gathered for registration for the website will be performed primarily via telephone. During this registration process, you may be asked for personal information such as your name, e–mail address, telephone number, company, mailing address and credit card information. The more information you volunteer (and the more accurate it is), the better the experience and the greater the value the website will be able to offer to you. Once you register you are no longer anonymous to 3Wire: you are given a 3Wire Username and are able to take full advantage of our website's many features. You may also be asked for personal information at other times during your use of the website, including when you conduct any transaction, when you post information or when you report a problem. If you contact 3Wire we may keep a record of that correspondence, and occasionally we ask our users to complete surveys that we use for research purposes. Whenever 3Wire collects personal information, we will make an effort to include a link to this Privacy Policy. When you conduct transactions with us on the Website, any personally identifiable information regarding the transaction belongs to you and 3Wire.

What are cookies and how does the website use them?

In order to offer and provide personalized custom services, the website uses cookies to track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies are generally accepted practices used by nearly all leading websites to enhance a user's personalized experience. All areas on the Website where you are prompted to log–in or that are customizable require that you accept cookies. Generally, cookies are used to identify who you are in order to more readily access your account information and deliver a better service to you. This cookie is set when you register or “Sign In” and is modified when you “Sign Out.” Cookies also assist us in measuring certain traffic patterns, such as which areas of the Website you have visited, to help us better understand your visiting patterns. We use this research to make each new visit to our Website a better experience for you. We may use this information to better personalize the content and promotions that you and other users will see on our site. We may also collect IP addresses. IP addresses are collected for system administration and to audit Website use. When you request pages from the Website, our servers log your IP address. We do not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our Terms and Conditions of Use or our policies, or to protect our service, website, customers or others.

Who is collecting information?

When you are visiting the Website and are asked for personal information, unless specifically stated otherwise, the information is being collected by, or on behalf of, 3Wire. Our website may contain links to other websites that collect personal information. These links are provided for your convenience. When you link to another site, we cannot guarantee that the other site will adhere to similar privacy policies and guidelines as 3Wire with regard to your personal information.

With who is my information shared?

Other than as expressly provided in this Privacy Policy, 3Wire will not disclose any of your personally identifiable information except when we have your permission to do so or as reasonably necessary for the fulfillment of a transaction. We may however disclose account information in special cases when we believe it is necessary to identify, contact or bring legal action against someone who may be violating our website Terms and Conditions of Use, our policies or other agreements, or may be causing injury to, or interference with (either intentionally or unintentionally) 3Wire's rights or property, other 3Wire users or anyone else that could be harmed by such activities. We may also disclose account information when we believe in good faith that the law requires it.

What are my choices regarding collection, use and distribution of my information?

3Wire may send you e–mails periodically regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from 3Wire and other parties, we may occasionally send you direct mail or e–mail about products and services that we feel may be of interest to you. Only 3Wire (or agents working on behalf of 3Wire and under confidentiality agreements) will send you these mailings and only if you indicated that you are interested in these offers. If you do not want to receive such mailings, simply tell us at the time you register. Alternatively, at any time after you register you can easily edit your 3Wire account information to no longer receive such offers and mailings. You will need your 3Wire Username and Password in order to access your 3Wire account information. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those Website services that require registration in order to participate.

What is 3Wire's policy on allowing me to update, correct or delete my personally identifiable information and account information?

You may access the data collected by 3Wire about you by sending a request to the address listed below. If you believe that an error has been made in the accuracy of the data collected from you, 3Wire will correct the error upon adequate verification of the error and the identity of the person seeking the correction. If you wish to access, remove or correct any personally identifying data you have supplied to 3Wire you may do so either by: sending a letter via the U.S. Mail to:

Privacy Policy Administrator
3Wire Group
101 Broadway Street West,
Suite 300
Osseo, MN 55369
Phone: 763.488.3000
Fax: 763.488.3030
privacypolicy@3wire.com
Please understand that in order to protect your privacy and security, we may also need to take reasonable steps to verify your identity before granting access or making corrections.

3Wire will retain your personal information only for as long as necassary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you.

You may also contact us as provided above if you have questions or concerns regarding information collected through the Website by any other party.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your 3Wire account information is password–protected; a measure intended to limit access to your personal information to you and 3Wire. You may edit your 3Wire account information by using your 3Wire Username and Password. We recommend that you do not divulge your Password to anyone, and you should be aware that 3Wire will never ask you for your Password in an unsolicited phone call or in an unsolicited e–mail. Also remember to sign out of your 3Wire account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information if you share a computer with someone else or are using a computer in a public place. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, 3Wire cannot warrant the security of information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we seek to ensure its security on our systems through a number of safeguards.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online—for example, on message boards, through e–mail, or in chat areas—that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

Additional Information

If for some reason you believe that we have not adhered to this Privacy Policy, please notify us by either of the methods set forth above. 3Wire will do its best to respond to your concerns and, when appropriate, take steps to correct a problem. By using this Website, you signify your assent to this Privacy Policy. You should also carefully review our Terms and Conditions of Use. If you do not agree to this Privacy Policy as well as the Terms and Conditions of Use, then please do not use our Website. Your continued use of the 3Wire Website following the posting of changes to this Privacy Policy or the Terms and Conditions of Use will mean you accept those changes. If you have any questions about this Privacy Policy, the Terms and Conditions of Use, the practices of this Website, or your dealings with 3Wire, you may contact us at the address given above.

3Wire will retain your personal information only for as long as necassary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you.